Enterprise after-sales O&M

Full-process solutions for marketing, sales, operations and service - used individually or in combination, for businesses of all sizes

Solution advantage

Enterprise customer service
Enterprise customer service

1.Omni-channel intelligent customer service, promotes sales conversion, enhances service experience, and upgrades customer loyalty.

2.Wechat official account, mini-programs, QQ, APP, webpage, telephone and other omni-channels to reach customers. Intelligent recommendation, robot, work order, quality inspection and other functions help the customer service team promote sales conversion and repurchase, improve service experience, and upgrade customer loyalty.


Enterprise Call Center
Enterprise Call Center

1.Cloud-based call center to support rapid business growth; intelligent outbound calls efficiently reach precise customers.

2.The cloud architecture is more flexible, supporting rapid deployment and elastic expansion. Accurate insight into customer needs, improve the answering rate through intelligent outbound calls and promote potential customers to become orders. Intelligent routing, automated recording quality inspection, robot outbound calls and other functions comprehensively improve labor efficiency and reduce labor costs.


Enterprise Marketing
Enterprise Marketing

1.Multi-touch marketing interaction management, build private domain traffic, and refine lead cultivation; from customer acquisition to conversion within one step.

2.Social media, live broadcasts, conferences, and websites interact to acquire customers, create a private domain traffic pool to accumulate clues, improve the efficiency of customer acquisition-cultivation-transformation, analyze customer needs, and build a 360-view to achieve full-life journey operations.


Sales Intelligence
Sales Intelligence

Use the mini-programs to acquire, convert, and manage customers quickly; please select Sales Intelligence.

Business architecture

客户案例